اقتصاد و برنامه ریزی شهری

اقتصاد و برنامه ریزی شهری

بررسی نقش ادراک عدالت اجتماعی بر مشارکت شهروندان: نقش میانجی اعتماد به شوراهای شهر (مطالعۀ موردی: شهر بابل)

نوع مقاله : مقاله پژوهشی

نویسندگان
1 دانشیار، گروه مدیریت، دانشگاه پیام نور، تهران، ایران
2 استادیار، گروه مدیریت، دانشگاه پیام نور، تهران، ایران
3 استادیار، گروه خط مشی و ادارۀ امور عمومی، دانشکدۀ مدیریت دولتی و علوم سازمانی، دانشکدگان مدیریت، دانشگاه تهران، تهران، ایران
چکیده
پژوهش حاضر با هدف بررسی تأثیر ادراک عدالت اجتماعی بر مشارکت شهروندان با نقش میانجی اعتماد به شوراهای شهر در شهر بابل انجام شده است. این پژوهش از نظر هدف، کاربردی و از نظر روش‌شناسی، توصیفی ـ پیمایشی از نوع همبستگی است. متغیرهای اصلی شامل ادراک عدالت اجتماعی (در سه بعد عدالت توزیعی، رویه‌ای و تعاملی)، اعتماد به شوراها (به عنوان متغیر میانجی)، و مشارکت شهروندان (به عنوان متغیر وابسته) هستند. جامعۀ آماری شامل کلیۀ شهروندان شهر بابل در نیمۀ دوم سال ۱۳۹۶ است که با استفاده از جدول کرجسی و مورگان، حجم نمونه ۳۶۸ نفر تعیین و از روش نمونه‌گیری خوشه‌ای چندمرحله‌ای و سپس تصادفی ساده استفاده شد. داده‌ها با استفاده از پرسش‌نامه‌های استاندارد ادراک عدالت اجتماعی از نیهوف و مورمان (1993)، اعتماد نهادی از مایر و دیویس (1999) و مشارکت اجتماعی از چوپانی (2010) گردآوری و پایایی آن‌ها با ضریب آلفای کرونباخ بالاتر از 0/7 تأیید شد. تحلیل داده‌ها از طریق مدل‌یابی معادلات ساختاری با نرم‌افزار لیزرل و تحلیل‌های توصیفی با اس.پی.اس.اس. انجام گرفت. یافته‌های آماری نشان داد ادراک عدالت اجتماعی تأثیر مستقیم و معناداری بر مشارکت شهروندان ندارد (β=0.05, p>0.05)، اما بر اعتماد به شوراها تأثیر مثبت و معناداری دارد (β=0.55, p<0.01) و اعتماد به شوراها نیز به طور معنادار بر مشارکت شهروندان اثرگذار است (β=0.63, p<0.01). به ‌این‌ترتیب، اعتماد به شوراها نقش میانجی کامل در رابطۀ بین ادراک عدالت اجتماعی و مشارکت شهروندان ایفا می‌کند (β=0.25, p<0.01). این نتایج بیانگر آن است که در شرایط محلی شهر بابل، ارتقای سطح اعتماد عمومی به شوراها می‌تواند سازوکار مؤثری برای افزایش مشارکت شهروندی از مسیر تقویت ادراک عدالت اجتماعی باشد.
کلیدواژه‌ها

موضوعات


عنوان مقاله English

Investigating the role of social justice perception on citizen participation: the mediating role of trust in city councils (case study: Babol)

نویسندگان English

Akbar Bahmani ChoobBasti 1
Hamed Fazeli Kebria 2
Maysam Chegin 3
1 Associate Professor, Department of Management, Payame Noor University, Tehran, Iran
2 Assistant Professor, Department of Management, Payame Noor University, Tehran, Iran
3 Assistant Professor, Department of Policy and Public Affairs, Faculty of Public Administration and Organizational Sciences, College of Management, University of Tehran, Tehran, Iran
چکیده English

This study aims to investigate the impact of perceived social justice on citizen participation, with a focus on the mediating role of trust in city councils in Babol. The research is applied in terms of purpose and uses a descriptive-correlational survey approach in its methodology. The main variables include perceived social justice, with its distributive, procedural, and interactional dimensions, trust in city councils, and citizen participation. The entire population of Babol during the second half of 2017–2018 formed the statistical population. A sample of 368 individuals was selected through multistage cluster sampling followed by simple random sampling. Data were collected using standardized questionnaires, with reliability confirmed by Cronbach’s alpha values above 0.7. Data analysis was conducted using structural equation modeling in LISREL, along with descriptive analyses in SPSS. The findings showed that perceived social justice does not have a direct significant effect on citizen participation (β = 0.05, p>0.05), but significantly enhances trust in city councils (β = 0.55, p<0.01), which in turn considerably increases citizen participation (β = 0.63, p<0.01). Additionally, trust in city councils fully mediates the relationship between perceived social justice and citizen participation (β = 0.25, p<0.01). Overall, the results suggest that enhancing public trust in city councils can be an effective way to promote citizen participation by improving perceptions of social justice.

کلیدواژه‌ها English

Citizen Participation
Mediating Role
Perceived Social Justice
Social Justice
Trust in City Councils
Adams, J. S. (1965). Inequity in social exchange. In L. Berkowitz (Ed.), Advances in Experimental Social Psychology (Vol. 2, pp. 267–299). New York: Academic Press. https://doi.org/10.1016/S0065-2601(08)60108-2
Ahmadi A., & Bazrafshan A. (2013). The Relationship Between Management Styles, Organizational Health, and Job Stress among Employees. Journal of New Approach in Educational Management, 5(2): 73–90. [In Persian]. https://www.sid.ir/paper/409646/fa
Akbari M., & Amirmohammadi N. (2011). Relationship Between Social Participation and Job Satisfaction in the Government Offices of Bandar Abbas City. Journal of Social Development, 10(4): 149–170. [In Persian]. http://noo.rs/dUM0v
Ali Pour P., Zahedi M. J., & Shiani M. (2009). The Relationship Between Trust and Social Participation in Tehran. Iran Journal of Sociology, 10(2): 109–135. [In Persian]. https://dor.isc.ac/dor/20.1001.1.17351901.1388.10.2.5.9
Alvani S. M., & Danaeifard H. (2001). Public Administration and Public Trust. Management Knowledge, 55: 5–28. [In Persian]. https://ensani.ir/file/download/article/20100929155019
Azadian M., & Malek Mohammadi M. (n.d.). Examining the Mediating Role of Intra-Organizational Trust in the Relationship Between Dimensions Of Organizational Justice and Organizational Citizenship Behavior Among Employees of Golestan Province Customs. Proceedings of the 2nd International Conference on Management and Accounting. [In Persian]. https://civilica.com/doc/642497/
Azadi Rikandeh H., & Sadeghi Avanser S. (2023). The Mediating Role of Trust and Citizen Participation in the Relationship Between Good Governance and Sustainable Urban Development. Management Public Admin, 4(4): 101–107. [In Persian]. https://msjournal.ir/fa/paper.php?pid=360
Azkia M., & Hasani Rad K. (2009). The Role of Social Trust in People’s Participation in Rural Development Projects. Journal of Social Sciences, 3(1): 28. [In Persian]. https://sid.ir/paper/177004/fa
Banaian H., & Parehkar A. (n.d.). A Managerial Study of the Economic, Social, and Cultural Performance of Municipality and City Council (Case Study: Shirvan Islamic City Council). Proceedings of the 4th International Conference on Criticism and Analysis of Management in the Third Millennium. [In Persian]. https://civilica.com/doc/814216/
Bies, R. J. (1986). Interactional justice: Communication criteria of fairness. Research on negotiation in organizations, 1, 43-55. https://ci.nii.ac.jp/naid/10024873472
Bies, R. J. (1987). Beyond “voice”: The influence of decision-maker justification and sincerity on procedural fairness judgments. Representative Research in Social Psychology, 17, 3–14. https://www.ojp.gov/ncjrs/virtual-library/abstracts/beyond-voice
Camgoz, S. M., & Karapinar, P. B. (2011). Managing job satisfaction: The mediating effect of procedural fairness. International Journal of Business and Social Science, 2(8), 234–243. https://ijbssnet.com/journals/Vol._2_No._8%3B_May_2011/30.pdf
Chopani H. (2010). The Relationship Between Participatory Management and Organizational Entrepreneurship in Small and Medium-Sized Manufacturing Companies of Kurdistan Province (Master’s thesis). Islamic Azad University, Sanandaj Branch. [In Persian]. https://civilica.com/doc/313957/
Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C., & Ng, K. Y. (2001). Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86(3), 425–445. https://doi.org/10.1037/0021-9010.86.3.425
Cropanzano, R., Bowen, D. E., & Gilliland, S. W. (2007). The management of organizational justice. Academy of Management Perspectives, 21(4), 34–48. https://doi.org/10.5465/AMP.2007.27895338
Danaei H., Meshaikh M. R., & Hosseini Sh. (2015). Examining the Mediating Role of Trust in the Impact of Customers’ Perception of the Website on Online Purchase Intention (Case Study: Digikala Online Customers). 1st National Conference on Management and Global Economics. [In Persian]. https://civilica.com/doc/631376/
Danaeifard H., Rajabzadeh A., & Hassiri S. (2009). Enhancing Intra-Organizational Trust in the Public Sector: Examining the Role of Managerial Competence. Management Research, 2(4): 59–90. [In Persian]. https://www.magiran.com/p709519
Danaeifard I., Rahimipour A., Kamal Asl O., & Ghabadi M. (2016). The Relationship Between Organizational Justice and Organizational Trust with Job Performance. Global Conference on Management, Economics, Accounting, and Humanities. [In Persian]. https://civilica.com/doc/524515/
Deutsch, M. (1985). Equity, equality, and need: What determines which value will be used? Journal of Social Issues, 41(1), 137–150. https://doi.org/10.1111/j.1540-4560.1975.tb01000.x
Greenberg, J. (1987). A taxonomy of organizational justice theories. Thousand Oaks, CA: Sage. https://web.mit.edu/
Greenberg, J. (1990). Organizational justice: Yesterday, today, and tomorrow. Journal of Management, 16, 399–432. https://doi.org/10.1177/014920639001600208
Greenberg, J., & Cropanzano, R. (1993). The social side of fairness: Interpersonal and informational classes of organizational justice. Justice in the workplace: Approaching fairness in human resource management.
Hadadnia S. (2010). The Relationship Between Organizational Justice and Organizational Trust. Innovative Educational Management, 8(2): 53–70. [In Persian]. https://sanad.iau.ir/Journal/jmte/Article/1110503
Hadavi Nejad M., & Abbasi F. (2014). Top Management Hypocrisy and Employee Resistance to Change. Journal of Transformational Management Research, 6(2): 49–71. [In Persian]. https://doi.org/10.22067/pmt.v6i12.48103
Hazrati Jahan M., Jamaati Samerin Sh., & Rezaei Alibabalu H. (2017). The Relationship Between Participatory Management and the Sense of Justice. 4th National Conference on Iranian-Islamic Economy. [In Persian]. https://civilica.com/doc/744356/
Izadi M., & Akrami M. (2015). The Role of Citizen Participation in Urban Management Development. Civil Engineering, Architecture, and Urban Planning Conference, Shiraz. [In Persian]. https://civilica.com/doc/588379/
Javaheri Kamal M. (2007). The Impact of Organizational Justice, LMX, Trust, and Empowerment. Police Human Development Monthly, 6(24): 7–24. [In Persian]. http://pod1.jrl.police.ir/article_9413
Kelly, D. (2009). Exploring civic participation and social trust among young minorities. Youth & Society, 41, 526–540. https://doi.org/10.1177/0044118X08327584
Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30, 607–610. https://doi.org/10.1177/001316447003000308
Lind, E. A., & Tyler, T. R. (1988). The social psychology of procedural justice (pp. 66–75). New York: Plenum Press.
Maleki A., & Omidovar P. (2015). The Relationship Between Trust and Social Participation in Iran. Journal of Social Cultural Development Studies, 4(3): 133–156. [In Persian]. http://journals.sabz.ac.ir/scds/article-1-189-fa.html
Mayer, R. C., & Davis, J. H. (1999). The effect of the performance appraisal system on trust for management. Journal of Applied Psychology, 84(1), 123–136. https://doi.org/10.1037/0021-9010.84.1.123
Mehdawi Sh., Najafi Kani A., & Mesibi S. (2014). Survey and Analysis of Citizens’ Satisfaction. Geographical Research, 29(2): 103–122. [In Persian]. http://georesearch.ir/article-1-402-fa.html
Moorman, R. H. (1991). The relationship between organizational justice and OCB. Journal of Applied Psychology, 76(6), 845–855. https://doi.org/10.1037/0021-9010.76.6.845
Newton, K. (2001). Trust, social capital, civil society, and democracy. International Political Science Review, 22(2), 201–214. https://doi.org/10.1177/0192512101222004
Niehoff, B. P., & Moorman, R. H. (1993). Justice as a mediator. Academy of Management Journal, 36, 527–556. https://doi.org/10.2307/256591
Pirbabai M. T., & Rahmani J. (2017). Citizen Participation in Urban Management According to Allameh Tabatabaei’s View. Journal of Social Theories of Muslim Thinkers, 6(2): 311–331. [In Persian]. https://doi.org/10.22059/jstmt.2018.219687.1083
Rajabi Farjad H., Daneshfard K., Mazaheri M. M., & Shirvani A. (2014). The Role of Public Trust in Developing Citizen Participation. Human Resource Studies, 4(4): 23–46. [In Persian]. https://ensani.ir/file/download/article/65b79332cf745
Rawls, J. (1971). A Theory of Justice. Cambridge, MA: Harvard University Press.
Rezaei Alibabalu H. (2015). The Relationship Between Participatory Management and Employees’ Sense of Justice. Master’s thesis. [In Persian].
Rothstein, B., & Uslaner, E. M. (2005). All for all: Equality, corruption, and social trust. World Politics, 58(1), 41–72. https://doi.org/10.1353/wp.2006.0022
Saeidnia A. (1999). Urban Management (Vol. 11). Tehran: Organization of Iranian Municipalities. [In Persian].
Sarafi M., & Abdollahi M. (2008). Analysis of the Concept of Citizenship and Evaluation of its Status. Geographical Research, 63: 115–134. [In Persian]. https://journal.ut.ac.ir/article_19765.html
Seyedjavadin S. R., Abdi E., Yazdani H. R., & Pourouli B. (2013). Trust as Mediator in the Relationship Between Organizational Justice and OCB. Management and Business Studies, 5(1): 105–118. [In Persian]. https://doi.org/10.22059/jibm.2013.35426
Tabarsa G. (2010). A Model of Organizational Citizenship Behavior. Prospect Government Management, 1(3): 103–117. [In Persian]. https://jpap.sbu.ac.ir/article_94271.html
Thibaut, J., & Walker, L. (1975). Procedural justice: A psychological analysis. Hillsdale, NJ: Erlbaum.
Tyler, T. R. (1989). The psychological models of just motive. Journal of Personality and Social Psychology, 57(6), 830–838. https://doi.org/10.1037/0022-3514.57.5.830
Tyler, T. R., & Bies, R. J. (1990). Beyond formal procedures. In J. S. Carroll (Ed.), Applied social psychology and organizational settings (pp. 77–98). Erlbaum.
Tyler, T. R., & Lind, E. A. (1992). A relational model of authority in groups. In M. P. Zanna (Ed.), Advances in experimental social psychology (Vol. 25, pp. 115–191). Academic Press.
Zahedi S., & Ghorbani A. (n.d.). Examining the Mediating Role of Trust Between Technology Use and E-Government Acceptance. 3rd International Conference on Management and Economics. [In Persian]. https://civilica.com/doc/597081/
Zahedi S., & Mortazavi L. (2010). Explaining the Mediating Role of Emotional Involvement. Iran Journal of Management Studies, 14(3): 121–143. [In Persian]. https://ensani.ir/file/download/article/20120427085310
Zmerli, S., & Newton, K. (2008). Social trust and attitudes toward democracy. Public Opinion Quarterly, 72, 1–19. https://doi.org/10.1093/poq/nfn054
دوره 7، شماره 3
خرداد 1405
صفحه 152-161

  • تاریخ دریافت 15 مهر 1404
  • تاریخ بازنگری 26 آبان 1404
  • تاریخ پذیرش 30 آبان 1404